Customer Websites Degraded Performance

Incident Report for Prospect CRM's

Resolved

This incident has been resolved.

Posted Aug 29, 2024 - 12:45 BST

Monitoring

A CMS update has been reverted and we are monitoring the current deployment to ensure this has resolved the issues.

Posted Aug 29, 2024 - 12:08 BST

Identified

We are currently investigating an issue related to customer websites responding slower than expected or timing out. We will provide further updates as information becomes available.

Posted Aug 29, 2024 - 12:06 BST

This incident affected: Our Website and Individual Prospect Apps (Prospect CMS Editor App, Hosted Customer Websites, Portals and eCommerce sites).